Frequently Asked Questions

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How does the "Sign me in automatically" work?
The "Sign me in automatically" is optional, it saves your username and password on your computer and every time you access the page you will be automatically logged in.
What happens if I forget my password?
If you forget your password, please click on the 'Forgot your Password?' link. The password recovery email will be sent to the email address provided from your Contact Information. The email will contain a link which will redirect the user to the 'Manage Account' section, where the password can be updated.
Is creating a profile free?
Yes, absolutely. The content on our site exists completely as a service to coaches and those interested in improving their knowledge base.
How can I change my password?
After you are logged in, click on 'Account Settings' link, you will see the "Current Password" field, type your current password in this field and your new password on the fields "Password" and "Retype Password", then hit the submit button.
How can I sign up to receive The Coaches Insider email newsletters?
You can sign up to receive the email newsletters here by copying and pasting this link into your browser and filling out this short form:
Why should I create a profile?
By creating a profile, you can save your favorite videos and articles to your profile to view at any time from anywhere you have access to internet. There are also other special features with having a profile, like redeeming deals and rating articles & videos.
Do I have to re-create a profile for every sport site?
No. Once you create a profile on one sport site, you can use that same login information to log into any of our other sport sites.
Why am I receiving an 'Account Locked' message?
If you attempt to access your account and type in an incorrect password 5 times the account will lock for 1 hour. This is for security reasons.